Defence organisation
Defence organisation facing issues surrounding on-time delivery to Customers, requiring external assistance to support them to apply industry best practice around supply chain collaboration and partnering. Enabling them to recover and improve upon their current position and re-build their reputation.
Client Challenge:
Enable effective communication and working across the existing complex supply chain
- Stakeholders are not effectively engaged and communicated with across the project
- Issues and concerns are not escalated and dealt with in a timely manner across the supply chain
- Cost and schedule overruns are occurring as a result of poor communications and unclear processes
- Reputation is being affected with the Customer. Potential to be served penalties.
Our Solution:
Implementation of the new tool and process across the supply chain partners
- Carry out a full investigation of the current concerns across the projects
- Work closely with the supply chain to determine their concerns with the current position
- Identify the gaps in the operating procedure and apply lessons learnt and best practice from across industry
- Identification of a proven and industry wide accepted tool and process
- Manage the implementation of the change programme
Impact on Client’s Business:
Transparency and collaboration across the entire supply chain
- New suppliers and partners are able to join the projects with ease
- Project overruns significantly reduced. Cost savings achieved
- Communications improved greatly across the partners and stakeholder community
- Clear identification of project bottlenecks
- Quick resolution of issues and problems across the projects will full visibility of progress
- Collaborative business portal tool has also been utilised across the organisation on other projects